Centrepay Update: From 1 Nov 2025, Centrepay will no longer be available for new consumer lease agreements. Existing payments continue as normal Learn More
Centrepay Update: From 1 Nov 2025, Centrepay will no longer be available for new consumer lease agreements. Existing payments continue as normal Learn More
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Lightning-Rentals

Payment Information

Centrepay Update

From 1 November 2025, Centrepay deductions will no longer be available for new rental agreements under government reforms.

Existing customers — there’s no change to your payments. Your Centrepay deductions will continue as normal, so please don’t stop or cancel them. Once stopped, they can’t be restarted and you’ll need to switch to another payment method.

Lightning Rentals is committed to making this change as easy and stress-free as possible, with flexible, reliable alternatives available when you need them.

This change forms part of the Australian Government’s Centrepay Service Reason Reforms, which remove certain categories (including consumer leases) from Centrepay eligibility.

Reassurance for Existing Customers

Good news — you’re not affected as long as your current Centrepay payments continue. You do not need to do anything, just keep your existing payments active.
Please don’t stop, cancel, or change your existing deductions — once stopped, they can’t be restarted, and you’ll need to set up an alternative payment option, which may be less convenient for you.

We understand that many of our customers value Centrepay for its simplicity, and we’re committed to keeping things as easy and stress-free as possible. Lightning Rentals is here to make your life easier — keeping your home running smoothly with reliable, flexible payment options that work for you.

Payment options for new customers (from 1 November 2025)

When Centrepay is no longer available for new agreements, Lightning Rentals will continue to offer secure and convenient payment options:” – “Need a hand setting up your payments? Our Customer Service Team is here to ensure everything runs smoothly. If you have any questions or would like help choosing the payment option that suits you best, call us on 0459 903 215

All options are designed to be safe, simple, and reliable, giving you flexibility and peace of mind.

Lightning Direct Debit (bank account)

Automatic payments from your nominated account. Set and forget with no missed dates.

Ezidebit

A trusted Australian payment platform offering flexible direct debit and card options, plus secure account management

Debit or Credit Card

Make payments easily using Visa or Mastercard — ideal for customers who prefer manual control or want to use their card rewards.

For more details on the government’s changes, visit the Services Australia — Centrepay Service Reason Reforms.